FAQ

 
Q: What have we to do to start my Online Business?
 
A: To start selling online marketplaces all you need is to register your Company with us. EcomFirst helps you with
  • Paperwork advisory.
  • Registration on new marketplaces.
  • Catalog setup and Management.
  • Inventory Management.
  • Price Management.
  • Account Management.
  • Feedback Management…many more
 
Q: What are Online Marketplaces?
 
A: An online marketplace (or online e-commerce marketplace) is a type of e-commerce site where product or service information is provided by multiple third parties, whereas transactions are processed by the marketplace operator like Amazon, Snapdeal, Flipkart, E-Bay.Online marketplaces are the primary type of multichannel e-commerce.
 
Q: Why should I sell Online?
 
A: In this fast paced life everyone is shopping online to save their sprinting time.  Selling online is a smart choice as it increases your sales by multiple folds and help you to reach Global Level.
 
Q: How do I register myself as a seller on Marketplaces?
 
A: Ecom First will assist you with opening for vendor’s registrations on all major platforms.
 
Q: What are the charges of Selling on Online Marketplaces?
 
A: The charges are very nominal; you can choose the plan as per your requirements.
 
Q: Who can sell on Online Marketplaces?
 
A: Anyone can sell on online marketplaces by completing the norms as traders as per the rules of the land.
 
Q: What products can I sell Online ?
 
A: You can sell any product which is legitimate to sell.
 
Q: I don't have a website, can I still sell Online?
 
A: Yes, you can sell online without having any websites through other E-Commerce Websites like Amazon, Snapdeal etc.
 
Q: What have we to do to start my Online Business?
 
A: To start selling online marketplaces all you need is to register your Company with us. EcomFirst helps you with
  • Paperwork advisory.
  • Registration on new marketplaces.
  • Catalog setup and Management.
  • Inventory Management.
  • Price Management.
  • Account Management.
  • Feedback Management…many more
 
Q: What are Online Marketplaces?
 
A: An online marketplace (or online e-commerce marketplace) is a type of e-commerce site where product or service information is provided by multiple third parties, whereas transactions are processed by the marketplace operator like Amazon, Snapdeal, Flipkart, E-Bay.Online marketplaces are the primary type of multichannel e-commerce.
 
Q: Why should I sell Online?
 
A: In this fast paced life everyone is shopping online to save their sprinting time.  Selling online is a smart choice as it increases your sales by multiple folds and help you to reach Global Level.
 
Q: How do I register myself as a seller on Marketplaces?
 
A: Ecom First will assist you with opening for vendor’s registrations on all major platforms.
 
Q: What are the charges of Selling on Online Marketplaces?
 
A: The charges are very nominal; you can choose the plan as per your requirements.
 
Q: Who can sell on Online Marketplaces?
 
A: Anyone can sell on online marketplaces by completing the norms as traders as per the rules of the land.
 
Q: What products can I sell Online ?
 
A: You can sell any product which is legitimate to sell.
 
Q: I don't have a website, can I still sell Online?
 
A: Yes, you can sell online without having any websites through other E-Commerce Websites like Amazon, Snapdeal etc.

Q: How does selling on Marketplaces work?

 

A: Selling on Marketplaces is very easy. First, you list the products that you want to sell. The customer sees your product and makes a purchase. You will receive an email to ship the product. You deliver the product to the customer and confirm shipment. Market Places will deposit the funds into your bank account (as per the payment term) after deducting its fees.

 

Q: What is the guarantee that I will get business?

 

A: As per our analysis, sellers with the good variety of products have more chances of the sale.Moreover, we help our clients to build their business through digital marketing and Sponsored Ads which goes to the targeted audience through BIG DATA ANALYSIS. This will surely raise your sells to manifolds.

 

Q: What documents I require starting selling Online ?

 

A: All you need is to get a Business license, Vat Registration, and a Bank Account.

 

Q: How will Ecom first help in listing products online ?

 

A: Ecom first will find the relevant marketplaces where your products fit the best and assist you with listing of your products at various marketplaces.

 

Q: Can Ecom first help in capturing the images for the catalog?

 

A: Yes, we provide product photography services for the ease of our clients. All you need to do is to come up with your product and rest we will do for you.

 
 
selling online

 Q: When can I start selling? 

 

A: After you submit required information and all the required documents have been verified by marketplaces, you can start listing your products and start selling.

 

Q: How will I get Paid? What is the payment cycle?

 

A: You will get paid directly by the marketplaces through your bank account as per their payment cycle.

 

Q: How do Ecom first manage the Orders?

 

A: Ecom First manages orders through our highly systematized Stock keeping unit which handles the records of every sale.

 

Q: Can I sell outside India through Online portals like Amazon & Ebay?

 

A: Yes, you can sell at the global level through many online portals.

 

Q: Can I cancel my subscription?

 

A: If you wish to cancel your subscription anytime you can do it so by filling subscription cancellation form.

 

Q: If Ecom first lists my products on various Marketplaces, will the customer know that he or she is purchasing from me Online?

 

A: Yes, the customer will know your store's name when he/she buys any product.  

 

 Q: How important are Feedback & Reviews for my Online Business ? 

 

A: Feedbacks and Reviews help to know other customers about your services and products. It helps in taking decisions by the new buyer as everyone needs to be assured before buying any product.

 

Q: What is Customer feedback?

 

A: Customer feedback is given by customer that how he/she feels about particular product and service provider i.e. seller.

 

Q: What is Product review?

 

A: A study shows 98% Online shoppers make purchases after referring to Feedback/Reviews. These are the opinions made by the users as per their mood and may not be genuine or true every time or The Merchant/Manufacture may not agree the facts written by an individual user.

     But it’s a fact that your online business depends on these reviews and marketplaces promotes your business as per the reviews. If the positive ratings do not match with Market Places specifications they may bar you from selling on their platform.For Example- Delivery of a product is delayed by the courier company and the buyer receives after the promised date, he/she may leave a negative rating online for no fault of yours. Or the customer may not be able to run a gadget they may leave a negative rating again no fault of yours etc...

 

Q: The difference between Product review & Customer feedback?

 

A: Product review is given by User/Buyer; it’s an evaluation of product specifications whereas customer feedback is given by customer about how he/she think about the product and services by the merchant.

 

Q: How would Ecom first help me getting positive reviews?

 

A: Our team of professionals with the prompt service and our backhand panel management team connects with the buyer upon the product is delivered and asks them to provide their feedback/review if they are satisfied with the product/services and if they have any grievance regarding the product/services will try to resolve the same on the spot.This may help you with future business.  

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